Subject: Ticket Assigned - Conversation with mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jul 2022 10:39:29 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed mohammed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed Bot:  Hi Mohammed ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566307015            02:28 PM, 01st Jul                   Mohammed                    Hi Mohammed, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:29 PM, 01st Jul                     mohammed                    Hello           02:29 PM, 01st Jul                     mohammed                    If i want to return a clothing item           02:29 PM, 01st Jul                     mohammed                    Trousers           02:29 PM, 01st Jul                     mohammed                    I bought from a centrepoint in zahia mall           02:29 PM, 01st Jul                     mohammed                    I have the receipt           02:30 PM, 01st Jul                     mohammed                    But the ticket on the trouser itself is taken off           02:30 PM, 01st Jul                     mohammed                    Can i return it?           02:30 PM, 01st Jul                     mohammed                    In any centre point           02:30 PM, 01st Jul                     mohammed                    ?           02:30 PM, 01st Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:32 PM, 01st Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           02:32 PM, 01st Jul                   Mohammed                   Hi Mohammed, I'm not getting a response from you. Are we still connected?           02:38 PM, 01st Jul                   Mohammed                   Hi Mohammed, I have not received a response from you still, please confirm if we are still connected?           02:38 PM, 01st Jul                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:38 PM, 01st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4566825