Subject: Ticket Assigned - Conversation with aswathy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jul 2022 09:19:05 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aswathy aswathy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aswathy Bot:  Hi Aswathy ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96597115185            01:00 PM, 01st Jul                   Mohammed                    Hi Aswathy, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:00 PM, 01st Jul                   Mohammed                   Sorry Good afternoon Aswathy           01:01 PM, 01st Jul                     aswathy                    Good afternoon           01:01 PM, 01st Jul                     aswathy                    /startOver           01:02 PM, 01st Jul                     aswathy                    Hiii           01:03 PM, 01st Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           01:03 PM, 01st Jul                     aswathy                    8174039444           01:05 PM, 01st Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:08 PM, 01st Jul                   Mohammed                   With reference to order number 8174039444 we want to inform you that the item return to store and the refund processed 6.5 KWD as cash value.           01:12 PM, 01st Jul                   Mohammed                   If you want to return item we are sorry to inform you that we can not accept to return item after 14 days from the date of receiving the order.           01:14 PM, 01st Jul                   Mohammed                   Is there anything else may I assist you?           01:14 PM, 01st Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:18 PM, 01st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4566538