Subject: Ticket Assigned - Conversation with anu lejeesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jun 2022 07:24:04 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anu lejeesh anu lejeesh                    Bot:  Hi again! Bot:  Please enter your name Customer:  anu lejeesh Bot:  Hi Anu Lejeesh ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:10 AM, 30th Jun                     anu lejeesh                    Ok           11:11 AM, 30th Jun                     anu lejeesh                    Waiting           11:11 AM, 30th Jun                   Mohammed                    Hi Anu, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:13 AM, 30th Jun                     anu lejeesh                    Hi Mohammed           11:16 AM, 30th Jun                     anu lejeesh                    Are you getting my messages           11:16 AM, 30th Jun                   Mohammed                   Could you please share your order number so that I can assist you further?           11:17 AM, 30th Jun                   Mohammed                   Hi Anu, I'm not getting a response from you. Are we still connected?           11:19 AM, 30th Jun                   Mohammed                   Hi Anu, I have not received a response from you still, please confirm if we are still connected?           11:21 AM, 30th Jun                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:23 AM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4561629