Subject: Ticket Assigned - Conversation with rana
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jun 2022 07:07:19 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rana rana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rana Bot:  Hi Rana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9576171325 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561734766            10:55 AM, 30th Jun                   Mohammed                    Hi Rana, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:56 AM, 30th Jun                     rana                    Hello, I would like to request for card payment when delivering my order. Is this possible?           10:57 AM, 30th Jun                     rana                    ?           10:59 AM, 30th Jun                   Mohammed                   Yes you can           10:59 AM, 30th Jun                     rana                    Ok please confirm           11:00 AM, 30th Jun                   Mohammed                   Please inform the courier team that you want to pay through  your cars           11:00 AM, 30th Jun                     rana                    How do I reach the courier?  Do I need to inform them before arriving to location)”?           11:01 AM, 30th Jun                   Mohammed                   When the order delivered you can inform them           11:03 AM, 30th Jun                   Mohammed                   Is there anything else may I assist you?           11:03 AM, 30th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:06 AM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4561554