Subject: Note Added - [#4524446] رقم التتبع SD005758079
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 12:30:01 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4524446    Subject:  رقم التتبع 

SD005758079   Requester: Muna Attar    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please assist to respond to the ongoing communication.</div>
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<div class="MsoNormal">Resending-</div>
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<div class="MsoNormal">Please confirm the items for AWB 47510494824 was not included by the customer when they gave the shipment for AWB 47510494205.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif;color:#0563C1'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NDE1ODY3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XlgARlLZ19qSahlr6ppyNzTxVH8-zB7zbJvayBoyjxY" data-id="2043354158679" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, June 28, 2022 5:37 AM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4524446] - رقم التتبع SD005758079</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 25 Jun at 6:19 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
Any update on this </span><span style="color:#183247"></span>
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Problem Statement: Late Return to WH.<br>
 Order Date :Apr 23, 2022<br>
Order ID: 6139554509<br>
Tracking ID: 47510494824<br>
RMA: 1002510766<br>
Assistance Required: Need refund for customer</span></div>
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Issue Description: As per the Aramex website the return items has been returned to WH on 05/05/2022 and till now the item not return to wh.Kindly check and do the needful. <br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 21 Jun at 10:13 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Return to WH.<br>
 Order Date :Apr 23, 2022<br>
Order ID: 6139554509<br>
Tracking ID: 47510494824<br>
RMA: 1002510766<br>
Assistance Required: Need refund for customer</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">.<br>
Issue Description: As per the Aramex website the return items has been returned to WH on 05/05/2022 and till now the item not return to wh.Kindly check and do the needful. <br>
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Regards,<br>
M.Murshed</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4524446:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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