Subject: Ticket Assigned - Conversation with manshika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Jun 2022 07:59:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manshika manshika                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manshika Bot:  Hi Manshika ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556342072            11:45 AM, 24th Jun                   Mohammed                    Hi Manshika, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:46 AM, 24th Jun                     manshika                    9574475167 order number           11:47 AM, 24th Jun                     manshika                    I am unable to create return request...as RETURN item tab is not showing in my app           11:47 AM, 24th Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:48 AM, 24th Jun                     manshika                    ok           11:48 AM, 24th Jun                   Mohammed                   Please share with us the item name that we can help you to create a return request           11:48 AM, 24th Jun                     manshika                    sure           11:48 AM, 24th Jun                     manshika                    2mins           11:49 AM, 24th Jun                     manshika                    one white camisole           11:50 AM, 24th Jun                     manshika                    one small size green tshirt sportwear           11:50 AM, 24th Jun                   Mohammed                   Please share full item name as in the website           11:51 AM, 24th Jun                     manshika                    solid performamnce t short with crew neck and short sleeves : S size           11:52 AM, 24th Jun                     manshika                    solid BCI cotton camisole with scop neck and spageti straps           11:52 AM, 24th Jun                     manshika                    The tshirst is green color....           11:52 AM, 24th Jun                   Mohammed                   solid performamnce t short with crew neck and short sleeves : S size           11:55 AM, 24th Jun                   Mohammed                   Return request created           11:56 AM, 24th Jun                   Mohammed                   Is there anything else may I assist you?           11:56 AM, 24th Jun                     manshika                    and wht about camisole?           11:57 AM, 24th Jun                   Mohammed                   We create a return request for both items           11:57 AM, 24th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:57 AM, 24th Jun                     manshika                    Ok           11:58 AM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4537002