Subject: Ticket Assigned - Conversation with soven kumar jena
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 24 Jun 2022 05:59:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with soven kumar jena soven kumar jena                    Customer:  R u there ? Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Soven Kumar Jena ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9574930925 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:48 AM, 24th Jun                     soven kumar jena                    I have returned one item , when i will get my money refund ?           09:49 AM, 24th Jun                     soven kumar jena                    ANYBODY THERE ?           09:51 AM, 24th Jun                   Mohammed                    Hi Soven, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:53 AM, 24th Jun                   Mohammed                   We would like to inform you that we have processed the refund of amount (AED 19.5536) on (23/06/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           09:55 AM, 24th Jun                   Mohammed                   Is there anything else may I assist you?           09:55 AM, 24th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:57 AM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4536755