Subject: Ticket Assigned - Conversation with madeleine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 07:58:26 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with madeleine madeleine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  madeleine Bot:  Hi Madeleine ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573941782 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543721233            11:39 AM, 23rd Jun                   Mohammed                    Hi Madeleine, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:39 AM, 23rd Jun                     madeleine                    Good morning           11:40 AM, 23rd Jun                     madeleine                    I don’t find my history order           11:40 AM, 23rd Jun                     madeleine                    I ordered last week or last 10 days I can’t remember exactly and I didn’t find it           11:41 AM, 23rd Jun                     madeleine                    And choose last 30 days I didn’t find also           11:41 AM, 23rd Jun                   Mohammed                            11:42 AM, 23rd Jun                   Mohammed                   Is there anything else may I assist you?           11:46 AM, 23rd Jun                     madeleine                             11:46 AM, 23rd Jun                     madeleine                    Where is my order ???!!           11:46 AM, 23rd Jun                     madeleine                    I want my last order ???           11:47 AM, 23rd Jun                   Mohammed                   We are sorry as we can see the order not showing in your side           11:50 AM, 23rd Jun                   Mohammed                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           11:55 AM, 23rd Jun                   Mohammed                   Is there anything else may I assist you?           11:55 AM, 23rd Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:57 AM, 23rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4533440