Subject: Note Added - [#4524992] Late shiping
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 06:33:23 +0000

Hi ,    Nermin Shehadeh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4524992    Subject:  Late shiping   Requester: Hazemamam1989    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">We have already attended the below delivery but customer mobile number in invalid and same order we have entry in GCRM.</div>
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<div class="MsoNormal">Plz provide the customer correct mobile number then we will reschedule.
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh Lama</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>COD Operations – Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4839
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</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971543097515
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971544764797</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><u><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0070C0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0070C0">[email-masked]</span></a></span></u><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, June 23, 2022 6:38 AM<br>
<b>To:</b> Mayank Lodha &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;; Babyshop Home Delivery &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4524992] - Late shiping</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 21 Jun at 2:04 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Shipping</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date :  Jun 19, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:  9574771833</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: NA</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Iteam id : 163482839 - Juniors - Juniors 20 kg Foam Mattress - 120x60x10 cms</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">BS Delivery Date: Jun 20, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: Customer placed order on   Jun 19, 2022 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer is chasing us for his/her order so we request you to expedite the delivery date asap.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Badri </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4524992:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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