Subject: New Reply Received - Re:
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jun 2022 13:16:50 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re:   Ticket comment <div>Hello,</div>
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<div>One piece only was found broken.</div>
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<div>Thanks.<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Jun 17, 2022, at 3:30 PM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Dalal,</div>
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<div>Thank you for contacting us.</div>
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<div>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
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<div dir="ltr">Kindy confirm with us the quantity of the item (Symphony Ceramic Baking Dish - 35.5x22.5 cm) from the order (8173615401) which you received was broken so we can check and be able to assist you further.</div>
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<div>We reiterate our apologies and share your understanding and patience.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4509543