Subject: Ticket Assigned - Conversation with hi abida
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 08:27:07 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi abida hi abida                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi abida Bot:  Hi Hi Abida ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8174297690 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096569640003            12:23 PM, 16th Jun                     hi abida                    Ok           12:23 PM, 16th Jun                   Mohammed                    Hi Abida, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:23 PM, 16th Jun                     hi abida                    I want to change my order to - click & collect           12:23 PM, 16th Jun                     hi abida                    I will collect from store           12:24 PM, 16th Jun                     hi abida                    As delivery is showing too late           12:24 PM, 16th Jun                   Mohammed                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           12:25 PM, 16th Jun                   Mohammed                   Is there anything else may I assist you?           12:25 PM, 16th Jun                     hi abida                    No thanks           12:25 PM, 16th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:26 PM, 16th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4504855