Subject: New Reply Received - Refund of already deducted amount
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 05:52:12 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Refund of already deducted amount  Ticket comment <div dir="auto">Dear support team,</div>
<div dir="auto">Please note that I contacted BBK bank and they asked me to send you the transaction reference from the account statement , so please find attached <div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTg1OTY4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.752ayPt7jwNERQv3C-WnBbjuty5gnstICAJxdgZNDf0" data-id="2043349859685" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTg1OTY4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0wvjtqYD7tjpWAqd8tDgY88rTeRFqlD-yDBvYv2s5y8" data-id="2043349859686" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 16 Jun 2022 at 7:14 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Ameera,</div></div>
<div dir="ltr">
<div><br></div>
<div>Thank you for shopping with us.</div>
<div><br></div>
<div dir="ltr">We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.Hence if the amount has been deducted we request you to raise objection to your bank and they will check &amp; assist you about the refund.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4067288