Subject: Ticket Assigned - Conversation with hello
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 05:29:07 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9574078376 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506455752            09:18 AM, 16th Jun                     hello                    Okie           09:18 AM, 16th Jun                   Mohammed                    Hi Aleena, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:19 AM, 16th Jun                   Mohammed                   Is this contact number correct 971506455752?           09:19 AM, 16th Jun                   Mohammed                   We would like to inform you that our courier partner tried to contact you on 971506455752  but didn't receive any response from your end.           09:20 AM, 16th Jun                   Mohammed                   Hi Aleena, I'm not getting a response from you. Are we still connected?           09:22 AM, 16th Jun                   Mohammed                   Hi Aleena, I have not received a response from you still, please confirm if we are still connected?           09:24 AM, 16th Jun                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:28 AM, 16th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4504222