Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 06:32:43 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">So shall i go to the store to return the item or exchange the size as long as you're going to make the refund ??</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 15 Jun 2022 at 8:00 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nourhan,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">With reference to order number 8173799325, We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, We would like to inform you that we have processed the refund of amount (KWD 1) on 15/06/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4495051