Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 04:47:02 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I have ben an old customer to centerpoint in store and s well aas online.recently in my online i order i recieved a wrong item by centerpoint.i have talking to customer sevice from paast 2 days and all they keep telling me is they dont have exchange policy.well i never qsked for an exchange i just asked to send me the item i actually ordered and causing aa simple issue a BIG FUSS!!!!WHY should i have to go thru all this trouble for ur mistake?????? Why.im really HIGHLY DISAPPOINTED!!!!!I dont need my credit back i need the item i ordered and neither do i want to keep the wrong item which u send me.as these are the things being  suggeted to me by customer service.
And in such cas also within a day the drive will come to pickup the wrong order wherea the credit amount will be transferred in a week to 10 days.not at all happy with all this.please help me resolve my issue. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4486759