Subject: Ticket Assigned - Conversation with maged fahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 04:47:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maged fahim maged fahim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maged fahim Bot:  Hi Maged Fahim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573801991 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971527589202            07:28 AM, 13th Jun             
         maged fahim                    Hello           07:30 AM, 13th Jun                   Md                   Hi(Maged), My name is Mohamed.Thank you for contacting us. I will be happy to help you!           07:31 AM, 13th Jun                     maged fahim                    Please my package i have written to recieve it today           07:31 AM, 13th Jun                     maged fahim                    A msg came to me that they came yesterday night i was not available           07:32 AM, 13th Jun                     maged fahim                    When shall i recieve..i want it by today as planned           07:32 AM, 13th Jun                     maged fahim                    And no one called me yesterday           07:32 AM, 13th Jun                     maged fahim                    They can leave it at door step           07:33 AM, 13th Jun                     maged fahim                    Hi           07:33 AM, 13th Jun                   Md                   Thank you 
 for sharing the order details. Please allow me a moment to check this for you.           07:33 AM, 13th Jun                   Md                   We request you to please confirm if this is your correct mobile number (971527589202), So we can assist you further.           07:35 AM, 13th Jun                     maged fahim                    Yes           07:36 AM, 13th Jun                     maged fahim                    My personal number           07:36 AM, 13th Jun                     maged fahim                    What about the package           07:36 AM, 13th Jun                     maged fahim                    Whatis the date           07:38 AM, 13th Jun                     maged fahim                    Can any body answer me           07:38 AM, 13th Jun                     maged fahim                    Shall i sit waiting for it all time           07:38 AM, 13th Jun                     maged fahim                    Why did i choose specific time           07:39 AM, 1
 3th Jun                   Md                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you through your email asap to assist you in resolving this concern.           07:39 AM, 13th Jun                     maged fahim                    So when shall i expect           07:40 AM, 13th Jun                     maged fahim                    They didnt even call me to say they are here           07:40 AM, 13th Jun                   Md                   We also would like to inform you that for the the(Kit for Kids Travel Cot Mattress - 96x64x4 cms) you can expect by today.           07:40 AM, 13th Jun                   Md                   we will contact our courier and will get back to you through the email.           07:41 AM, 13th Jun                   Md                   Is there anything else to assist you with ?           07:42 AM, 13th Jun                   Md                   It was a p
 leasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 AM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4489536