Subject: Ticket Assigned - Conversation with salam alykom
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 08:20:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salam alykom salam alykom                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salam alykom Bot:  Hi Salam Alykom ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0502486119 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9573536410 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502486119            12:14 PM, 13th Jun                   Mohammed                    Hi Salam, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:15 PM, 13th Jun                   Mohammed                   Your order ID is now ready for collection.    Kindly make sure to have your Emirates ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.            12:17 PM, 13th Jun                   Mohammed                   Is there anything else may I assist you?           12:17 PM, 13th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:19 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4490343