Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 11:39:10 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Only 1-item..... I cancel because the size is not fit to me...... And then I order another size #16..... </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jun 8, 2022, 2:36 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Rofelyn,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div></div>
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<div dir="ltr">Please accept our apologies for the inconvenience caused.<br><br>We have been notified by the courier partner that two attempts have been done to deliver to you without any success.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards related to delivering the order, but we would like to inform you that necessary actions will be taken not to repeat this mistake again.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4467243