Subject: Ticket Assigned - Conversation with ishara
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 05:31:24 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ishara ishara                    Bot:  Hi again! Bot:  Please enter your name Customer:  ishara Bot:  Hi Ishara ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:20 AM, 08th Jun                   Mohammed                    Hi Ishara, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:20 AM, 08th Jun                     ishara                    Hi good morning           09:20 AM, 08th Jun                     ishara                             09:21 AM, 08th Jun                     ishara                    Someone tried to contact me to collect the order and he is now not reachable           09:21 AM, 08th Jun                     ishara                    +971 58 623 3384           09:21 AM, 08th Jun                     ishara                    Can we inform him to come and collect the parcel from me today please           09:22 AM, 08th Jun                   Mohammed                   Please note that our courier team will contact you again to receive the item           09:23 AM, 08th Jun                   Mohammed                   We request you to allow us some time           09:23 AM, 08th Jun                   Mohammed                   Is there anything else may I assist you?           09:23 AM, 08th Jun                     ishara                    Can we arrange him today?           09:23 AM, 08th Jun                     ishara                    Possible today?           09:24 AM, 08th Jun                   Mohammed                   If the courier contact you today and there was no response they will arrange the collection in other days and you can contact them           09:26 AM, 08th Jun                   Mohammed                   Is there anything else may I assist you?           09:27 AM, 08th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:30 AM, 08th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4467667