Subject: New Reply Received - Call back item not delivered 4
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 08:53:56 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Call back item not delivered 4  Ticket comment <div style="font-family: inherit; font-size: inherit; color: inherit"></div>
<div style="font-family: inherit; font-size: inherit; color: inherit">Hi team yes received your can close the case.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, June 7, 2022 11:20 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Call back item not delivered 4
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4408016</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Sonam,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 190.841) on (30/05/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4408016