Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 03:04:35 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333558911            07:00 AM, 07th Jun                   Mohammed                    Hi , Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           07:00 AM, 07th Jun                     hi                    I got  my refund 7 BD  in my account ..but while I am ordering new items .. how can I use it ..it not showing the refund at the payment process nt           07:01 AM, 07th Jun                     hi                    How Can I use that amount           07:02 AM, 07th Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:02 AM, 07th Jun                   Mohammed                   We would like to inform you that we have processed the refund of amount (AED 3.5+3.5 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           07:02 AM, 07th Jun                   Mohammed                   Is there anything else may I assist you?           07:02 AM, 07th Jun                     hi                    Ok.. I will try..           07:03 AM, 07th Jun                     hi                    Thank you           07:03 AM, 07th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:04 AM, 07th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4462035