Subject: New Reply Received - Two time I booked black colour bit both the time they delivered me maroon colour.Everytime they are sending me wrong colour dress.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 20:45:51 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Two time I booked black colour bit both the time they delivered me maroon colour.Everytime they are sending me wrong colour dress.  Ticket comment <div>Order number: 6147143757 </div>
<div id="yMail_cursorElementTracker_1654548325996">I ordered black colour <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, 6 Jun 2022 at 8:18 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0744359881"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4450383</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" id="yMail_cursorElementTracker_1654548180828">Looking forward to your response.</div>
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<img id="ymail_attachmentId8" class="inline-image-global inlined-image-cid-17c0021c-b6a9-428f-a551-e389fd25ae5b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NjMzNzAzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8hkImBNrA-cDWbarxVu56nGKkfwNdjBqnb8A8MwmsqE" data-id="2043346337036" style="width:100%;max-width:800px"><br>
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<div dir="ltr">Mohammed Murshed : </div>
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<div><span dir="ltr" style="font-size:14px">Hi Dear customer,</span></div>
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<span style="font-size:14px">Thank you for reaching out us.</span><br>
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<span style="font-family:-apple-system, system-ui,"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span style="font-family:-apple-system, system-ui,"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span style="font-family:-apple-system, system-ui,">We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span style="font-family:-apple-system, system-ui,"> We look forward to hearing from you.</span><br>
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<span style="font-family:-apple-system, system-ui,"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
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<span style="font-family:-apple-system, system-ui,"> Your friends,</span><br>
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<div><span style="font-family:-apple-system, system-ui,"> The Support Team</span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4450383