Subject: Ticket Assigned - Conversation with hubert 9572130152
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 06:08:26 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hubert 9572130152 hubert                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hubert Bot:  Hi Hubert ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9572130152 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509363909            09:57 AM, 05th Jun                   Mohammed                    Hi Hubert, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:00 AM, 05th Jun                   Mohammed                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:01 AM, 05th Jun                   Mohammed                   Is there anything else may I assist you?           10:01 AM, 05th Jun                     hubert                    Hi           10:01 AM, 05th Jun                     hubert                    I just wanted to ask why my clothes have been delivered but the status still says processing           10:02 AM, 05th Jun                     hubert                    This means i cant do any returns           10:02 AM, 05th Jun                     hubert                    Its been delivered since 4 days ago           10:02 AM, 05th Jun                     hubert                    But the status didnt change           10:02 AM, 05th Jun                   Mohammed                   Do you want us to create a return request for you?           10:03 AM, 05th Jun                   Mohammed                   Hi Hubert, I'm not getting a response from you. Are we still connected?           10:05 AM, 05th Jun                     hubert                    I am on the line now with an agent thanks           10:06 AM, 05th Jun                   Mohammed                   Is there anything else may I assist you?           10:07 AM, 05th Jun                     hubert                    No thanks           10:07 AM, 05th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:08 AM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451799