Subject: Ticket Assigned - Conversation with hatim 8172722542
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 05:49:14 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hatim 8172722542 hatim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hatim Bot:  Hi Hatim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8172722542 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096599857503            09:35 AM, 05th Jun                   Mohammed                    Hi Hatim, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:38 AM, 05th Jun                     hatim                    Hello Mohammad           09:38 AM, 05th Jun                     hatim                    My order number 8172722542 can you plss tell me when its ready for collect           09:39 AM, 05th Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:39 AM, 05th Jun                     hatim                    Ok           09:40 AM, 05th Jun                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           09:42 AM, 05th Jun                   Mohammed                   Your order ID 8172722542 is now ready for collection.  Kindly make sure to have your  ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           09:43 AM, 05th Jun                   Mohammed                   Is there anything else may I assist you?           09:43 AM, 05th Jun                     hatim                    But i am not received any sms           09:43 AM, 05th Jun                   Mohammed                   You can go and collect your order where it is ready for pick up           09:46 AM, 05th Jun                   Mohammed                   Is there anything else may I assist you?           09:46 AM, 05th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:48 AM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451750