Subject: Note Added - [#3950812] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 17:07:01 +0000

Hi ,    Sangit Kunwar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3950812    Subject:  Delivery   Requester: Rachel MOURAD    Note Content:   <div dir="ltr">
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<div dir="ltr">Dear Team, </div>
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<div dir="ltr">Please note that the below iss<span>ue has been<span> resolved. New product has been replaced. </span></span>
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<div dir="auto" style="direction:ltr">Regards,</div>
<div dir="auto" style="direction:ltr">Sangit Kunwar</div>
<div dir="auto" style="direction:ltr">Centrepoint</div>
<div dir="auto" style="direction:ltr"><span> Mall of the Emirates </span></div>
<div dir="auto" style="direction:ltr">M – 0565465092</div>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 23, 2022 9:01:44 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Ritesh Sharma &lt;[email-masked]&gt;; Ops Cpmirdifcitycentre &lt;[email-masked]&gt;;
 Rifan Razool &lt;[email-masked]&gt;; Sangit Kunwar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3950812] - Delivery
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<div class="x_MsoNormal">Hi <a id="OWAAMD59F6C7EF7544180937FA35DB697AE62" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Sangit Kunwar</span></a>
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<div class="x_MsoNormal">Please check and update the same,</div>
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<div class="x_MsoNormal">Best Regards!<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">M.Hussain<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<b>From:</b> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, May 23, 2022 7:52 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Ritesh Sharma &lt;[email-masked]&gt;; Ops Cpmirdifcitycentre &lt;[email-masked]&gt;;
 Rifan Razool &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3950812] - Delivery</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM10DB2E9489474659A00808031A480A3B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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<div class="x_MsoNormal">Please assist for the below issue.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 7, 2022 11:20 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ops Cpmirdifcitycentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rifan Razool &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3950812] - Delivery</div>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt; font-family:-apple-system">Any update?</span></strong><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">As per the customer, the item was bought from CP MOE.<br>
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The customer bought a Hoopla baby bounce from February 19 and is expecting delivery.<br>
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Customer contact details:</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Invoice,  : 21005102017420220130 , <br>
Contact number : 0544507958 - 0563299255  <br>
Delivery address : The Links West Tower - apt 2507 - Greens - DUBAI <br>
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Kindly assist.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Samer</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Wed, 2 Mar at 12:14 PM
<span class="x_separator">, jainul hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi
<a id="OWAAM8E26D524CB1545ABA6383D8FDC9985FF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops Cpmirdifcitycentre</span></a> /
<a id="OWAAMCC3CA4C5DCE445429B5F2C65E31BB8FA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Rifan Razool</span></a>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Kindly request you to check and update the status of below customer issue.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Best Regards!
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">M.Hussain
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Operation Executive - Centrepoint
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">M : +971 561 997 151
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">From: Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 2, 2022 9:54 AM<br>
<b>To:</b> Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Praveen Jawadi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3950812] - Delivery<br>
<b>Importance:</b> High</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi
<a id="OWAAM68F65EB200EB4DCA8FEF67510B0425BE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Good day.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">As per the customer, the item was bought from CP MOE.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">The customer bought a Hoopla baby bounce from February 19 and is expecting delivery.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Customer contact details has been provided below.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Kindly assist.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Thank you and Kind Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Jessie Caparas</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">T: +97145172087</span></div>
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<b><span style="font-size:10.5pt; font-family:-apple-system">From:</span></b><span style="font-size:10.5pt; font-family:-apple-system"> Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 2, 2022 9:17 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Praveen Jawadi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3950812] - Delivery</span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi
<a id="OWAAM2898CD3EECE3481C87EBDAD431F5CAF9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jessie</span></a>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">This doesn’t look like an Ecom order. What is the case here?</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Thanks and Regards,</span></div>
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<a href="https://www.centrepointstores.com/" rel="noreferrer"><span style="font-size:10.5pt; border:solid windowtext 1.0pt; padding:0in; text-decoration:none"><img width="492" height="189" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDc4MzQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1wTLLSdzY_WPsmvCEy9MqDypW5BNwMuUcJZJnpDA3G8" data-id="2043344783430" alt="Image removed by sender." style="width:5.125in; height:1.9687in"></span></a><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt; font-family:-apple-system">From:</span></b><span style="font-size:10.5pt; font-family:-apple-system"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 1, 2022 12:00 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Praveen Jawadi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ritesh Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3950812] - Delivery</span>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt; font-family:-apple-system">
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team ,
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Any update ?</span></div>
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Invoice,  : 21005102017420220130 , <br>
Contact number : 0544507958 - 0563299255  <br>
Delivery address : The Links West Tower - apt 2507 - Greens - DUBAI <br>
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Assistance Required: Need Urgent Delivery<br>
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Issue Description: Customer placed order on Feb 19 till now the order has not delivered to the customer , she 8 months pregnant and its not possible for her  go to the shop so we request you to arrange a delivery on priority basis<br>
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Regards,<br>
Huma Sayed </span></div>
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