Subject: Note Added - [#4375291] 9570582345- Missing accessories/ incomplete order / Centerpoint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 May 2022 05:26:52 +0000

Hi ,    vaibhav ohri added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4375291    Subject:  9570582345- Missing accessories/ incomplete order / Centerpoint   Requester: Mirza Wasay Alam    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Ankur</div>
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<div class="MsoNormal">Until we don’t receive any replacement item from the concept, we cannot do the delivery from our end.</div>
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<div class="MsoNormal">Please inform the concept to handover the item to us then only the delivery can be done from our end</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Vaibhav Ohri</div>
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<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, May 30, 2022 6:48 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;; Vaibhav Ohri &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Ashish Karini &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4375291] - 9570582345- Missing accessories/ incomplete order / Centerpoint</div>
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<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAM2AA9CB194EB14924BCC04DBBD03DED0E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vaibhav Ohri</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Did we replace this??</span></div>
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<div class="MsoNormal"><span lang="en-AE">Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Ankur</span></div>
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<b>From:</b> Centrepoint <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a> <br>
<b>Sent:</b> Sunday, 29 May 2022 11:35 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vaibhav Ohri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashish Karini &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4375291] - 9570582345- Missing accessories/ incomplete order / Centerpoint</div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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 Problem Statement: missing part of the item<br>
Order Date: May 17, 2022<br>
Order ID: 9570582345<br>
Tracking ID: FP051822000315<br>
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Issue Description: The customer emailed us informing us that he received the item (  160694965 - - Ingenuity Baby Base 2-in-1 High Chair) but there is missing part of the item as shown in the image .<br>
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Please kindly check on this concern and fix the issue on priority.<br>
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Thank you for your help.<br>
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Regards,</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Fri, 27 May at 4:20 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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 Problem Statement: missing part of the item<br>
Order Date: May 17, 2022<br>
Order ID: 9570582345<br>
Tracking ID: FP051822000315<br>
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Issue Description: The customer emailed us informing us that he received the item (  160694965 - - Ingenuity Baby Base 2-in-1 High Chair) but there is missing part of the item as shown in the image .<br>
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Please kindly check on this concern and fix the issue on priority.<br>
<br>
Thank you for your help.<br>
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Regards, </span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Huma sayed</span></div>
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</span><span lang="en-AE" style="font-size:1.0pt;font-family:fdtktid;color:white">4375291:1125156</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
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