Subject: Note Added - [#4407017] verify order 1670221438
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 12:47:40 +0000

Hi ,    Head Cashier CP Sur added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4407017    Subject:  verify order 1670221438   Requester: Sherlock Flores    Note Content:   <div style="font-family: Cambria, Georgia, serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
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Dear Mr.Akram,<br>
<div class="elementToProof">As per the customer's request, he was not able to pick up his order(1670271835 and 1670221438) on time because of he was out of Sur. he shared all id no and his details then we had done the customer collection process as per his
 request and the item is kept in the office. the customer said, he will come on 9th June 2022 to pick up the item, and then we will hand it over to the customer his order.</div>
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<li class="elementToProof"><span><span style="color: rgb(0, 0, 0); font-family: Cambria, Georgia, serif; font-size: 12pt">ORDER NO 1670271835</span><br>
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<li style="font-family: Cambria, Georgia, serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
ORDER NO 1670221438<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akramullah Khan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 30, 2022 3:51 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Balaji Viswanathan &lt;[email-masked]&gt;; Head Cashier CP Sur &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Maninder Singh &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4407017] - verify order 1670221438
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<div class="x_MsoNormal">Dear All,</div>
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<div class="x_MsoNormal">Kindly find the details below user who perform the activity and ID card for customer who collected the item .</div>
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<a id="OWAAM0C47AE412E8E4AE6AC487C9B1529FBFC" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Balaji Viswanathan</span></a> please investigate try pulling the CCTV
 footage. Of 26-May-22 3:12PM</div>
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<div class="x_MsoNormal"><img width="985" height="341" id="x_Picture_x0020_1" style="width:10.2604in; height:3.552in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MzgwMjA2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zPCQ9dB_UESSGP08Gh2v7opWBSqGE6VBeexbf5GPwDE" data-id="2043343802067"></div>
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<div class="x_MsoNormal" style="margin-left:.75pt; text-autospace:none"><span style='font-size:10.0pt; font-family:"Helv",sans-serif; color:black'>Akram Ullah Khan</span></div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Executive - MIS</span></div>
<div class="x_MsoNormal" style="margin-left:.75pt; text-autospace:none"><span style='font-size:10.0pt; font-family:"Helv",sans-serif; color:black'>Landmark Group Oman<br>
Mobile CUG No : +968-94495050</span></div>
<div class="x_MsoNormal" style="margin-left:.75pt; text-autospace:none"><span style='font-size:10.0pt; font-family:"Helv",sans-serif; color:black'>Direct Lan No    : +968-22085943
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<div class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Oasis Mall, Al Khuwair, Madinat Qaboos Street.</span></div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, May 30, 2022 8:09 AM<br>
<b>To:</b> Akramullah Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4407017] - verify order 1670221438</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Fri, 27 May at 1:31 PM
<span class="x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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 Problem Statement: Request for proof of collection<br>
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​Order number:1670221438<br>
AWB:167022143850999991<br>
Store code:Centrepoint21449<br>
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Issue Description: As per customer confirmation the order was not collected by the custoemr but the order status shows "Pickup complete" Please provide us with POC.<br>
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Best regards,<br>
Ahmed Omer</span></div>
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