Subject: Ticket Assigned - Conversation with manju
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 08:35:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manju manju                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manju Bot:  Hi Manju ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524198920            12:21 PM, 27th May                   Mohammed                   Hi Manju, Good afternoon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:22 PM, 27th May                     manju                    Hi Mohammed           12:22 PM, 27th May                     manju                    Very good afternoon           12:22 PM, 27th May                     manju                    Order 9571421121           12:23 PM, 27th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:23 PM, 27th May                     manju                    I want to return only 1 out of 3           12:24 PM, 27th May                     manju                    It selected 3 shorts           12:24 PM, 27th May                     manju                    Cancel order is 1002654556           12:24 PM, 27th May                   Mohammed                   please share with me the item name that i can check and do the needful           12:24 PM, 27th May                     manju                    Solid Mid Rise shorts with drawstring closure and packets           12:25 PM, 27th May                   Mohammed                   Please share the item name and colur as it show in website           12:28 PM, 27th May                   Mohammed                   Hi Manju, I'm not getting a response from you. Are we still connected?           12:30 PM, 27th May                     manju                    Color blue           12:31 PM, 27th May                     manju                    Name is same           12:31 PM, 27th May                     manju                             12:33 PM, 27th May                   Mohammed                   Return request created           12:34 PM, 27th May                   Mohammed                   Is there anything else may I assist you?           12:34 PM, 27th May                     manju                    Nothing else thank you           12:35 PM, 27th May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:35 PM, 27th May                     manju                    You too           12:35 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4408256