Subject: Ticket Assigned - Conversation with saba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 08:07:33 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saba saba                    Bot:  Hi again! Bot:  Please enter your name Customer:  saba Bot:  Hi Saba ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2
 -15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:46 AM, 27th May                     saba                    Ok           11:47 AM, 27th May                   Mohammed                   Hi Saba, Good afternoon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:47 AM, 27th May                   Mohammed                   Could you please share your order number so that I can assist you further?           11:51 AM, 27th May                     saba                    Hi..if we purchase online by apply promocode of 10 or 2
 0% when we return half or some items that discount will be deducted only on that items ??and the ones we kept still we get discount from that promocode??           11:51 AM, 27th May                     saba                    I have a query....plz reply           11:51 AM, 27th May                     saba                    There is no option to help these matters           11:51 AM, 27th May                     saba                    Hi..if we purchase online by apply promocode of 10 or 20% when we return half or some items that discount will be deducted only on that items ??and the ones we kept still we get discount from that promocode??           11:52 AM, 27th May                   Mohammed                   Yes           11:53 AM, 27th May                     saba                    Can u explain in detail??           11:53 AM, 27th May                   Mohammed                   When you purchase items the discount will be applied for the items           11:53 AM, 27th May
                      saba                    Which wecreturn discount deducted and those we kept no deduction ...right??           11:54 AM, 27th May                   Mohammed                   if you want to return the item the discount will removed and we will refund the remaining amount of the item           11:54 AM, 27th May                     saba                    Kindly send me the code applied for 20% off on 40 plus bd order...not coming on splash app           11:54 AM, 27th May                   Mohammed                   Please share with us the code which you applied that we can check and do the needful           11:55 AM, 27th May                     saba                    I dont find any code....suddenly dissappeared           11:57 AM, 27th May                     saba                    Its was for 40 plus bd shopping           11:57 AM, 27th May                     saba                    Anybody here??           12:00 PM, 27th May                   Mohammed   
                 Please note that  when the offer end we start a new offer immediately           12:00 PM, 27th May                     saba                    So it ends??           12:00 PM, 27th May                   Mohammed                   You can check our offer here https://www.splashfashions.com/ae/en/department/men           12:02 PM, 27th May                   Mohammed                            12:03 PM, 27th May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:07 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4408155