Subject: Ticket Assigned - Conversation with amal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 06:45:45 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amal amal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amal Bot:  Hi Amal ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97455464274            10:33 AM, 27th May                   Mohammed                    Hi Amal, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.a           10:34 AM, 27th May                   Mohammed                   Could you please share your order number so that I can assist you further?           10:37 AM, 27th May                   Mohammed                   Hi Amal, I'm not getting a response from you. Are we still connected?           10:40 AM, 27th May                   Mohammed                   Hi Amal, I have not received a response from you still, please confirm if we are still connected?           10:45 AM, 27th May                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:45 AM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4407980