Subject: Ticket Assigned - Re: We’ve received your return request.-Wrong Item received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 09:34:34 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.-Wrong Item received  Good Day,
This is to bring to your notice that I have received a pant instead of the below mentioned item I requested.
Would you kindly ensure that the ordered item is delivered to me when you come to collect the wrong item sent.
Thank you,Dilusha 0509160320 

    On Thursday, 26 May 2022, 13:09:03 GMT+4, Centrepoint <[email-masked]> wrote:  

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We’ve received your return request.

Hi Dilusha Samaraweera, thank you for getting in touch with us. Here’s how your return 1002650808 for order 9571463748 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Sustainable Printed T-shirt with Cap Sleeves and Crew Neck  |
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| Color: Green |
|  Size: 8  |
| Quantity: 1 |

  |  AED 19  |

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|  Total | AED 19  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4404752