Subject: Ticket Assigned - Conversation with abul hasan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 09:14:43 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abul hasan abul hasan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abul hasan Bot:  Hi Abul Hasan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  81715599287 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8171599287 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96551413152            12:55 PM, 26th May                   Mohammed                    Hi Abul Hasan, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.           12:57 PM, 26th May                     abul hasan                    hello mohammed           12:57 PM, 26th May                     abul hasan                    i want to add my shukran card to this account           12:57 PM, 26th May                     abul hasan                    hello           01:00 PM, 26th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:01 PM, 26th May                   Mohammed                   As we can see you already link you shukran card           01:03 PM, 26th May                   Mohammed                   Is there anything else may I assist you?           01:03 PM, 26th May                     abul hasan                    no           01:03 PM, 26th May                     abul hasan                    it is showing that linked to another account           01:03 PM, 26th May                   Mohammed                   If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.           01:07 PM, 26th May                   Mohammed                   Is there anything else may I assist you?           01:07 PM, 26th May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:11 PM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4404699