Subject: Ticket Assigned - Conversation with milena baeff
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 07:55:47 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with milena baeff milena baeff                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  milena baeff Bot:  Hi Milena Baeff ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:35 AM, 26th May                   Mohammed                    Hi Milena, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.           11:36 AM, 26th May                     milena baeff                    Hi Mohammad           11:36 AM, 26th May                     milena baeff                    I am trying to return a few items from last order through the app           11:37 AM, 26th May                     milena baeff                    However not all items are showing when trying to return           11:37 AM, 26th May                     milena baeff                    And those are items that illegible for return           11:38 AM, 26th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:39 AM, 26th May                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           11:46 AM, 26th May                   Mohammed                   Sorry for late reply           11:46 AM, 26th May                   Mohammed                   As we can see you create a return request for this item           11:48 AM, 26th May                   Mohammed                   Animal Print Mid-Rise Cropped Leggings with Elasticated Waistband           11:48 AM, 26th May                   Mohammed                   Juniors Textured Trousers with Pocket Detail and Elasticised Waistband           11:48 AM, 26th May                   Mohammed                   Is there anything else may I assist you?           11:48 AM, 26th May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:50 AM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4404321