Subject: Ticket Assigned - Conversation with bhumi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 05:28:05 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bhumi bhumi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bhumi Bot:  Hi Bhumi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552905484            09:15 AM, 14th May                   Mohammed                    HiBhumi , Good morning, thank you for contacting us. I'm mohammed .I will be happy to help you.           09:15 AM, 14th May                     bhumi                    I get my refund in my account in credit balance how can I use for next order           09:16 AM, 14th May                     bhumi                    ?           09:17 AM, 14th May                     bhumi                    Hello           09:18 AM, 14th May                   Mohammed                   Could you please share your order number so that I can assist you further?           09:20 AM, 14th May                   Mohammed                   Hi Bhumi, I'm not getting a response from you. Are we still connected?           09:23 AM, 14th May                   Mohammed                   Hi Bhumi, I have not received a response from you still, please confirm if we are still connected?           09:27 AM, 14th May                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:27 AM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4352581