Subject: Note Added - [#3392193] Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 May 2022 07:59:29 +0000

Hi ,    Ritesh Sharma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3392193    Subject:  Feedback or suggestions   Requester: KHOSNOOR KHALIL SUKHI    Note Content:   <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Let's not entertain such entitled behaviour from customers. </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
It will set a very wrong pre<span>cedent. </span>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<span>Anyway, customer won't be able to go to MOCI for this so I don't see any loss here. <span></span></span>
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<div dir="auto">Sent from phone, please excuse typo.</div>
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<div dir="auto">Thanks and Regards,</div>
<div dir="auto">Ritesh Sharma</div>
<div dir="auto">Category Manager, </div>
<div dir="auto">Centrepoint </div>
<div dir="auto">+971-544773817</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 1, 2022 3:44:10 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Ritesh Sharma &lt;[email-masked]&gt;<br>
<b>Cc:</b> Cpr10 Centrepoint &lt;[email-masked]&gt;; Manager Cpr10 &lt;[email-masked]&gt;; Noora Ruwaily &lt;[email-masked]&gt;; Mohammed Ismail &lt;[email-masked]&gt;; Anton Shanike &lt;[email-masked]&gt;;
 Cpr10 Operations &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions
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<div class="x_MsoNormal">Hi <a id="OWAAM114C1018FAFB41A9A46F40F65F2F4D33" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ritesh Sharma</span></a>,</div>
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<div class="x_MsoNormal">Can we do anything about the below store complaint ?</div>
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<b>From:</b> Qazi Mohammed &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Wednesday, April 27, 2022 3:52 PM<br>
<b>To:</b> Vickum Dissanayake &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Cpr10 Centrepoint &lt;[email-masked]&gt;; Manager Cpr10 &lt;[email-masked]&gt;; Noora Ruwaily &lt;[email-masked]&gt;; Mohammed Ismail &lt;[email-masked]&gt;; Anton Shanike &lt;[email-masked]&gt;;
 Cpr10 Operations &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMB436FA7494CB49BCAB7CB6AA94492D87" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Faraz Lohani</span></a>,</div>
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<div class="x_MsoNormal">Store team connected with customer, she confirmed that lost bag found in Red tag store.</div>
<div class="x_MsoNormal">But she is expecting recovery for lost ( Cash and other items ) from Centrepoint. Which is not possible. Could you please close this issue.</div>
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<div class="x_MsoNormal">Thanks,</div>
<div class="x_MsoNormal">Qazi Mohammed.</div>
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<b>From:</b> Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, April 27, 2022 1:21 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Cpr10 Operations &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#3392193] - Feedback or suggestions</div>
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<div class="x_MsoNormal">Hi Qazi, </div>
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<div class="x_MsoNormal">FYIA</div>
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<div class="x_MsoNormal"><i><span style="font-size:8.0pt; font-family:Roboto; color:#2F5496">Vickum Dissanayake</span></i></div>
<div class="x_MsoNormal"><i><span style="font-size:8.0pt; font-family:Roboto; color:#2F5496">054-3759018</span></i></div>
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<b>From:</b> Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, April 25, 2022 4:11 PM<br>
<b>To:</b> Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#3392193] - Feedback or suggestions</div>
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<div class="x_MsoNormal" style="background:white"><span style="color:#212121">Dear Vickum,</span></div>
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<div class="x_MsoNormal" style="background:white"><span style="color:#212121"> </span></div>
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<div class="x_MsoNormal" style="background:white"><span style="color:#212121">Fazil has called to customer, customer expecting recovery for lost .</span></div>
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<div class="x_MsoNormal">Customer found his bag in red tag and it was lost Store...</div>
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<div class="x_MsoNormal"> </div>
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<div class="x_MsoNormal">Thanks</div>
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<div class="x_MsoNormal">Asif</div>
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<div class="x_MsoNormal">0559584710</div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, April 24, 2022 10:04:32 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Cpr10 Operations &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</span> </div>
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<div class="x_xmsonormal">Dear <a id="OWAAM4E5565080516465088F2CD3F59250713" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohammed Ismail</span></a> &amp;
<a id="OWAAMB30485D1C3BA455C854864C9E32E21F9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Cpr10 Operations</span></a>
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<div class="x_xmsonormal">Please update on the below matter. If any challenge is there please contact me.
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<div class="x_xmsonormal">Mr. <a id="OWAAM65CA9A3F26C1445DBDBB78909F964B4F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Anton Shanike</span></a> FYI
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<div class="x_xmsonormal">Thanks </div>
<div class="x_xmsonormal"><i><span style="font-size:8.0pt; font-family:Roboto; color:#2F5496">Vickum Dissanayake</span></i></div>
<div class="x_xmsonormal"><i><span style="font-size:8.0pt; font-family:Roboto; color:#2F5496">054-3759018</span></i></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, April 23, 2022 3:04 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
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<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi <a id="OWAAM7B3EA7806D1C4FF9B15A5E00F7F7C063" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ashok KumarYadav</span></a>
<a id="OWAAM6639A7B2C27C4C518C3E2A6A33038BD6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohammed Ismail</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, April 17, 2022 2:18 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
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<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi <a id="OWAAM4B12E67BDC984950B4FAE5FA44FD3327" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Qazi Mohammed</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Need revert on the below on urgent basis.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, April 10, 2022 8:20 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
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<div class="x_xmsonormal">Hi <a id="OWAAMA5F609BC41EE46A2A0935DFAF50A58C0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Qazi Mohammed</span></a>
<a id="OWAAM47877F5B9BEB43E7849BDA9DD6E12395" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Nusaybah Alzuman</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Can you assist as we are getting no revert.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, April 3, 2022 12:48 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
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<div class="x_xmsonormal">Hi <a id="OWAAMCF1105C931344D63B13EFE0173296A18" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ashok KumarYadav</span></a>
<a id="OWAAM2441A2ACAD3A478F9628C65737F0C6A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohammed Ismail</span></a>,</div>
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<div class="x_xmsonormal">3<sup>rd</sup> Reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, March 28, 2022 4:30 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi <a id="OWAAM402232D5FE2247178339EC6D0C582916" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ashok KumarYadav</span></a>
<a id="OWAAME544D0C756FC4D2496ED12C60023E166" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohammed Ismail</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">2<sup>nd</sup> reminder for the below.</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, March 21, 2022 12:02 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi <a id="OWAAM493C88F7667E4D7CB89D0A176C5C0D8D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ashok KumarYadav</span></a>
<a id="OWAAM0CBC4E2BD9E645A48F9202C796376193" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohammed Ismail</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Reminder for the below.</div>
<div class="x_xmsonormal"> </div>
<div>
<div class="x_xmsonormal">Regards,</div>
<div class="x_xmsonormal">Faraz Lohani</div>
<div class="x_xmsonormal">Escalation Desk – Web Team</div>
<div class="x_xmsonormal"> </div>
</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, March 10, 2022 4:12 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anton Shanike &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Dear <a id="OWAAM4491B0ED58BC4BA09A5D1952D90F1534" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ashok KumarYadav</span></a>
<a id="OWAAME78272A2A8E249F8A48BA79CC853C6F7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohammed Ismail</span></a>
</div>
<div class="x_xmsonormal">Need your intervention to resolve this issue.</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi Noura,</div>
<div class="x_xmsonormal">Could you please call below customer and resolve his issue.</div>
<div class="x_xmsonormal">Customer is continuously following up for this issue.</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal" style="margin-bottom:12.0pt">Customer name: Khosnoor Khalil Sukhi<br>
Customer contact number: 0503291291<br>
Store address: Riyadh gallery</div>
<div class="x_xmsonormal">Thanks,</div>
<div class="x_xmsonormal">Qazi Mohammed.</div>
<div class="x_xmsonormal">3540.</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, March 10, 2022 3:02 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi <a id="OWAAMFB3489870DCA47F494EA6C493686FDCF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Qazi Mohammed</span></a>
<a id="OWAAM19394BE3DAE547678FC1E87878791667" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Nusaybah Alzuman</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">2<sup>nd</sup> reminder.</div>
<div class="x_xmsonormal"> </div>
<div>
<div class="x_xmsonormal">Regards,</div>
<div class="x_xmsonormal">Faraz Lohani</div>
<div class="x_xmsonormal">Escalation Desk – Web Team</div>
<div class="x_xmsonormal"> </div>
</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, March 1, 2022 1:30 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi <a id="OWAAM21A16161C0D14AEE99B5C759978040AE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Qazi Mohammed</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Reminder, if this was sorted ?</div>
<div class="x_xmsonormal"> </div>
<div>
<div class="x_xmsonormal">Regards,</div>
<div class="x_xmsonormal">Faraz Lohani</div>
<div class="x_xmsonormal">Escalation Desk – Web Team</div>
<div class="x_xmsonormal"> </div>
</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, February 19, 2022 12:29 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi Noura,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Please confirm once done.</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">
<a id="OWAAME58799BB26EA41CB9C02025A4D0D10A1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Qazi Mohammed</span></a> Please get this sorted ASAP.</div>
<div class="x_xmsonormal"> </div>
<div>
<div class="x_xmsonormal">Regards,</div>
<div class="x_xmsonormal">Faraz Lohani</div>
<div class="x_xmsonormal">Escalation Desk – Web Team</div>
<div class="x_xmsonormal"> </div>
</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, February 17, 2022 5:33 PM<br>
<b>To:</b> Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Noora Ruwaily &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashok KumarYadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Hi Noura,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Could you please call below customer and resolve his issue.</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal" style="margin-bottom:12.0pt">Customer name: Khosnoor Khalil Sukhi<br>
Customer contact number: 0503291291<br>
Store address: Riyadh gallery</div>
<div class="x_xmsonormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_xmsonormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, February 16, 2022 7:19 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr10 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#3392193] - Feedback or suggestions</div>
</div>
</div>
<div class="x_xmsonormal"> </div>
<div><b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b></div>
<div>
<div>
<div>
<div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'> </span></div>
</div>
</div>
<div>
<div class="x_xmsonormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Hi Team,</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>As per the customer, he registered a complaint in Oliya police station without giving him notepaper to have access to CCTV, the issue is still not resolved and the customer
 said that he will share his experience on Social media.<br>
<br>
kindly assist to solve the issue.<br>
<br>
Regards,<br>
Abdulmajeed</span></div>
</div>
<div>
<blockquote style="margin-top:5.0pt; margin-bottom:5.0pt">
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>On Sat, 29 Jan at 8:52 AM
<span class="x_xseparator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span></div>
<div>
<div>
<div>
<div class="x_xmsonormal"> </div>
</div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Hi team,<br>
<br>
<strong><span style='font-family:"-apple-system",serif'>Urgent Remainder,</span></strong><b><br>
</b><br>
 Kindly update us on the below and note that the customer has provided us with photo to assist us identify and resolve the issue and it has been attached to this mail.<br>
 Problem Statement: store issue<br>
Customer name: Khosnoor Khalil Sukhi<br>
Customer contact number: 0503291291<br>
Store address: Riyadh gallery<br>
Incident date and time: 17/11/2021 (9:00 PM)<br>
Assistance Required: Store assist on regarding lost belongings<br>
Issue Description: The customer visited the store at the time mentioned above and lost her bag, she went back to the reception and and an employee name (Noura) recover the customer bag but (2400 SAR and a kid smart watch) was missing from the customer bag,
 the customer requested to get in to the store CCTV system find out where or who stole her belongings, but the store staff refused and and ask the customer to bring police paper in order for here to check. Kindly check the issue on priority with the store team,
 and contact the customer on this regard.<br>
<br>
Thank you for your help! <br>
<br>
 Regards,</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Hessah</span></div>
</div>
<div>
<blockquote style="margin-top:5.0pt; margin-bottom:5.0pt">
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>On Sat, 18 Dec, 2021 at 1:08 PM
<span class="x_xseparator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span></div>
<div>
<div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Hi <a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Cpr10 Centrepoint</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager Cpr10</span></a>
</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'> </span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Please resolve below customer issue and update us.</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'> </span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'> </span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Customer name: Khosnoor Khalil Sukhi</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Customer contact number: 0503291291</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Store address: Riyadh gallery</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Incident Date and time: 17/11/2021 (9:00 PM)</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Assistance Required: Store assist regarding lost belongings</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Issue Description: The customer visited the store at the time mentioned above and lost her bag, she went back to the reception and an employee name (Noura)
 recover the customer bag but (2400 SAR and a kid smartwatch) was missing from the customer bag, the customer requested to get into the store CCTV system find out where or who stole her belongings, but the store staff refused and ask the customer to bring police
 paper in order for here to check. Kindly check the issue on priority with the store team, and contact the customer in this regard.</span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'> </span></div>
</div>
<div>
<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Thanks</span></div>
</div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>On Thu, 2 Dec at 9:49 PM
<span class="x_xseparator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Hi team,<br>
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<strong><span style='font-family:"-apple-system",serif'>Urgent Remainder,</span></strong></b><br>
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 Kindly update us on the below and note that the customer has provided us with photo to assist us identify and resolve the issue and it has been attached to this mail.<br>
 Problem Statement: store issue<br>
Customer name: Khosnoor Khalil Sukhi<br>
Customer contact number: 0503291291<br>
Store address: Riyadh gallery<br>
Incident date and time: 17/11/2021 (9:00 PM)<br>
Assistance Required: Store assist on regarding lost belongings<br>
Issue Description: The customer visited the store at the time mentioned above and lost her bag, she went back to the reception and and an employee name (Noura) recover the customer bag but (2400 SAR and a kid smart watch) was missing from the customer bag,
 the customer requested to get in to the store CCTV system find out where or who stole her belongings, but the store staff refused and and ask the customer to bring police paper in order for here to check. Kindly check the issue on priority with the store team,
 and contact the customer on this regard.<br>
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Thank you for your help! <br>
<br>
 Regards,<br>
Ahmed Omer  </span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>On Sun, 21 Nov at 6:09 PM
<span class="x_xseparator">, Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Hi
<a id="OWAAM2C52AC07C56241FBA91392159610B0F9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Cpr10 Centrepoint</span></a>
<a id="OWAAM61893E28ADB44E4A82730AE2C699E1F7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager Cpr10</span></a>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'> </span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Please resolve below customer issue and update us.</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'> </span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'> </span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Customer name: Khosnoor Khalil Sukhi</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Customer contact number: 0503291291</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Store address: Riyadh gallery</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Incident date and time: 17/11/2021 (9:00 PM)</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Assistance Required: Store assist on regarding lost belongings</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Issue Description: The customer visited the store at the time mentioned above and lost her bag, she went back to the reception and and an employee name (Noura) recover
 the customer bag but (2400 SAR and a kid smart watch) was missing from the customer bag, the customer requested to get in to the store CCTV system find out where or who stole her belongings, but the store staff refused and and ask the customer to bring police
 paper in order for here to check. Kindly check the issue on priority with the store team, and contact the customer on this regard.</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'> </span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Thanks
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