Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Apr 2022 16:43:08 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="auto">Hello,<div dir="auto">My case is not resolved.</div>
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<div>On Thu, 21 Apr 2022, 07:20 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4201873</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Souhaila,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">With reference to order number 9564278387 ,we would like to inform you that we have processed the refund of amount 107.00 AED on 05/04/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days and the refund processed to card which end with****4556.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4201873