Subject: Ticket Assigned - Conversation with jean pierre
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 14:53:09 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jean pierre jean pierre                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jean pierre Bot:  Hi Jean Pierre ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9565322859 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501064015            06:48 PM, 11th Apr                   Mohammed                    Hi Jean, Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           06:48 PM, 11th Apr                     jean pierre                    Hello Mohammed, Ramadan Kareem           06:49 PM, 11th Apr                     jean pierre                    I want to follow up with my order please           06:49 PM, 11th Apr                   Mohammed                   Your ordrer out for delivery           06:49 PM, 11th Apr                     jean pierre                    I received a message informing that it is out for delivery and till now i haven't received it           06:49 PM, 11th Apr                   Mohammed                   Is there anything else may I assist you?           06:49 PM, 11th Apr                     jean pierre                    Why i can't track it?           06:50 PM, 11th Apr                   Mohammed                   You can track your order by using this tracking number FP041122002731 on this link           06:52 PM, 11th Apr                   Mohammed                   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=           06:52 PM, 11th Apr                   Mohammed                   Is there anything else may I assist you?           06:52 PM, 11th Apr                     jean pierre                    Qthank you           06:52 PM, 11th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:52 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4161410