Subject: Ticket Assigned - Conversation with samah al masri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 14:23:28 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samah al masri samah al masri                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samah al masri Bot:  Hi Samah Al Masri ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506154331            06:11 PM, 11th Apr                   Mohammed                    Hi Samah, Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           06:11 PM, 11th Apr                     samah al masri                    Hi           06:11 PM, 11th Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           06:12 PM, 11th Apr                     samah al masri                    I have seen some items in your website and I need them urgently so I wanted to know in which branch I can find them in Abu Dhabi           06:12 PM, 11th Apr                     samah al masri                    Can you check that for me please           06:12 PM, 11th Apr                   Mohammed                   Please share with us the item name and which store you need us to check with           06:13 PM, 11th Apr                     samah al masri                             06:14 PM, 11th Apr                     samah al masri                    Can you please check in WTC mall           06:14 PM, 11th Apr                     samah al masri                    ?           06:15 PM, 11th Apr                   Mohammed                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:17 PM, 11th Apr                     samah al masri                    Should I expect a call           06:18 PM, 11th Apr                   Mohammed                   We will share with you email id regarding to that.           06:19 PM, 11th Apr                   Mohammed                   Is there anything else may I assist you?           06:19 PM, 11th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:22 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4161310