Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 07:24:56 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div>Dear Sir,</div>No updates from Your Side...!!!<div><br></div>
<div>Shobhith Augustine</div>
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<div>On Sun, Apr 10, 2022 at 8:56 AM Shobhith Augustine &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Ok, please proceed...</div>
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<div dir="ltr" class="gmail_attr">On Sun, 10 Apr 2022 at 6:57 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Shobhith,</div>
<div dir="ltr">​</div>
<div dir="ltr">​Thank you for contacting us and we apologize for the delay and inconvenience caused to you.</div>
<div dir="ltr">​</div>
<div dir="ltr">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.</div>
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<div dir="ltr">As a token of apology we can offer you an online voucher for AED 25.00 as a compensation against the item, if you agree.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please confirm to us shall we go ahead and get the online voucher prepared for you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4120927