Subject: Ticket Assigned - Conversation with aisha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 15:32:10 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aisha aisha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aisha Bot:  Hi Aisha ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507133705            07:17 PM, 10th Apr                     aisha                    Kk           07:17 PM, 10th Apr                   Mohammed                    Hi Aisha, Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           07:18 PM, 10th Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           07:18 PM, 10th Apr                     aisha                    No I need to ask something else           07:19 PM, 10th Apr                   Mohammed                   Please ask           07:19 PM, 10th Apr                     aisha                    When will you guys bring new T-shirts for plus size           07:19 PM, 10th Apr                     aisha                    ?           07:21 PM, 10th Apr                   Mohammed                   Can you share with me the name/prand of the product           07:23 PM, 10th Apr                     aisha                    No last year you guys added so many new products for Ramadan in the plus size but this time there’s no new shirts           07:24 PM, 10th Apr                     aisha                    ?           07:27 PM, 10th Apr                   Mohammed                   Sorry for the late return.           07:28 PM, 10th Apr                     aisha                    ?           07:28 PM, 10th Apr                     aisha                    Can you answer my question           07:29 PM, 10th Apr                   Mohammed                   Sorry for the late reply.           07:29 PM, 10th Apr                     aisha                    No problem           07:29 PM, 10th Apr                     aisha                    Answer my question please           07:29 PM, 10th Apr                   Mohammed                   All the item available in our website and if we have a new item we will post it in the website please check our website and let us know if you need specific item           07:30 PM, 10th Apr                     aisha                    Ok thank you           07:30 PM, 10th Apr                   Mohammed                   Thank you for your understanding           07:31 PM, 10th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:31 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4156014