Subject: Ticket Assigned - Conversation with muhammad mushtaq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 10:18:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad mushtaq muhammad mushtaq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad mushtaq Bot:  Hi Muhammad Mushtaq ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971569724161            02:07 PM, 10th Apr                   Mohammed                    Hi Muhammad, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.           02:08 PM, 10th Apr                     muhammad mushtaq                    I bought one item from Al Awahda  branch Abu-Dhabi. Can I return / exchange in any other branch?           02:09 PM, 10th Apr                   Mohammed                   Have you report your issue to stoer manager?           02:11 PM, 10th Apr                     muhammad mushtaq                    No           02:12 PM, 10th Apr                     muhammad mushtaq                    I just to to knoq return exchange is possible in same store or across all stores           02:12 PM, 10th Apr                     muhammad mushtaq                    *know           02:12 PM, 10th Apr                   Mohammed                   We are sorry item has to be return to same store           02:14 PM, 10th Apr                   Mohammed                   Is there anything else may I assist you?           02:14 PM, 10th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:18 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4154518