Subject: Ticket Assigned - Conversation with joanna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 10:18:06 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joanna joanna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  joanna Bot:  Hi Joanna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9564946369 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581179746            02:05 PM, 10th Apr                     joanna                    Ok           02:05 PM, 10th Apr                   Mohammed                    Hi  Joanna, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.           02:06 PM, 10th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:08 PM, 10th Apr                   Mohammed                   Is this contact number correct 971581179746?           02:09 PM, 10th Apr                   Mohammed                   Hi Joanna, I'm not getting a response from you. Are we still connected?           02:12 PM, 10th Apr                   Mohammed                   Hi Joanna, I have not received a response from you still, please confirm if we are still connected?           02:14 PM, 10th Apr                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:17 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4154504