Subject: Ticket Assigned - Conversation with naeem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 09 Apr 2022 09:42:01 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with naeem naeem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  naeem Bot:  Hi Naeem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9564909565 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528657430            01:23 PM, 09th Apr                   Mohammed                   Hi Naeem, Good afternoon, thank you for contacting us. I'm mohammed .I will be happy to help you.           01:25 PM, 09th Apr                     naeem                    Hi there, good afternoon           01:25 PM, 09th Apr                     naeem                    Yesterday I placed the order and it was showing that it can be delivered today           01:26 PM, 09th Apr                     naeem                    So I put today’s date and delivery time from 10 to 14 hours           01:26 PM, 09th Apr                     naeem                    I’m to visit my friend and this is a gift           01:27 PM, 09th Apr                     naeem                    Tell me how I can get this item in next few hours as it is not yet shipped           01:27 PM, 09th Apr                     naeem                    There?           01:28 PM, 09th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:32 PM, 09th Apr                     naeem                    Please           01:33 PM, 09th Apr                     naeem                    I can pick this item if that is an option like from mall of the emirates or any nearby outlet           01:33 PM, 09th Apr                     naeem                    But need it today           01:34 PM, 09th Apr                   Mohammed                   Your order will be delivered on 09/04/2022           01:37 PM, 09th Apr                   Mohammed                   Is there anything else may I assist you?           01:37 PM, 09th Apr                     naeem                    So you mean it will be delivered today?           01:37 PM, 09th Apr                   Mohammed                   Yes Naeem           01:38 PM, 09th Apr                   Mohammed                   Is there anything else may I assist you?           01:38 PM, 09th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:41 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4148568