Subject: RE: Multiple charges (Apple pay)
From: Malik Ismail <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Abdulmajeed Alanzy <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 22 Mar 2022 12:33:01 +0000

Hi Athar,

6129025096 : refund done for 2nd deduction. 6129024462

6129025648 : please try to do refund through PayFort for 6129024398 & 6129024382

6129023550 : please try to do refund through PayFort for 6129023295

Regards,
Malik
From: Mohammed Athar (TCS) <[email-masked]>
Sent: Tuesday, March 15, 2022 10:38 PM
To: Abdulmajeed Alanzy <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; hessah alosaimi <[email-masked]>; Elharith Elsiddig <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Multiple charges (Apple pay)

Hi @Malik Ismail<mailto:[email-masked]> Can you please check on this it seems there might be any technical issue.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Abdulmajeed Alanzy <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 6, 2022 9:00 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; hessah alosaimi <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Multiple charges (Apple pay)

External email sender, please take precaution.
Hi Athar,

Orders: 6129025096, 6129025648, 6129023550

PFA, Three customers reported that they have been charged twice or thrice in the same order, they were using Apple pay and the amount got deducted from different banks.

in Hybris and Payfort, only one order was registered.

kindly check and advise.

Regards,
Abdulmajeed
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