Subject: Refund issue
From: Abdulmajeed Alanzy <[email-masked]>
To: Mohammed Athar <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, hessah alosaimi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 21 Mar 2022 07:31:30 -0700 (MST)

Hi Team, 

The customer with orders: 6370357219, 6370765554, 6370907249, 6372200567, 6370419774, 6370938985, Contacted us on the fresh desk ticket: 4038868 following up about the refund in the orders. Even though in Hybris it shows successful, but in Payfort is declined. 

Kindly check and assist. 

Regards, 
Abdulmajeed Alanzy