Subject: Ticket Assigned - Conversation with assia
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 05:45:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with assia assia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  assia Bot:  Hi Assia ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9561118301 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527090621            09:37 AM, 16th Mar                   Mohammed                    Hi Assia, Good morning, thank you for contacting us. I'm mohammed .I will be happy to help you.           09:40 AM, 16th Mar                     assia                    Ho mohammed           09:41 AM, 16th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:41 AM, 16th Mar                     assia                    I have requested to return 2 items           09:42 AM, 16th Mar                     assia                    I would like to keep           09:42 AM, 16th Mar                   Mohammed                   Do you want me to cancel the return request Assia?           09:42 AM, 16th Mar                     assia                    Yes please           09:43 AM, 16th Mar                   Mohammed                   Return request cancelled           09:43 AM, 16th Mar                     assia                    Thank you           09:44 AM, 16th Mar                   Mohammed                   Please note that if you get any call regarding to return inform them the same           09:44 AM, 16th Mar                   Mohammed                   Is there anything else may I assist you?           09:44 AM, 16th Mar                     assia                    All good           09:44 AM, 16th Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:44 AM, 16th Mar                     assia                    You too           09:44 AM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4032709