Subject: Ticket Assigned - Conversation with antone
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 13:14:22 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with antone antone                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  antone Bot:  Hi Antone ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6129780893 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568090510            05:02 PM, 14th Mar                     antone                    Ok           05:02 PM, 14th Mar                   Shehanah                   Hi, Thank you for contacting us. My name is shehanh , I will be happy to assist you.           05:04 PM, 14th Mar                     antone                    Hello           05:04 PM, 14th Mar                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:04 PM, 14th Mar                     antone                    Sure           05:04 PM, 14th Mar                   Shehanah                   We see that you have placed your order on Mar 11, 2022 . We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 7  working days. You’ll receive an SMS and an email when your order is ready for collection.           05:07 PM, 14th Mar                   Shehanah                   is there anything else i can help you with ?           05:07 PM, 14th Mar                     antone                    No thank you           05:07 PM, 14th Mar                     antone                    I just thought that my order was late for the click and collect and wondered what was the problem           05:08 PM, 14th Mar                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:08 PM, 14th Mar                     antone                    Thank you           05:08 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4023955