Subject: [JIRA] (REL-153231) Shukran points not added. In order 8156210761
From: "Reshmaa KJ (Jira)" <[email-masked]>
To: "mohammed.murshed" <[email-masked]>
Date: Tue, 01 Mar 2022 08:15:57 +0000

Reshmaa KJ *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-153231 Shukran points not added. In order 8156210761 

Reshmaa KJ *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZWFlZWRiZWUxOTNjNGU3ZGFiZDg3MWUzZWRjOWE1YTUiLCJwIjoiaiJ9 )

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REL-153231 ( https://landmark.atlassian.net/browse/REL-153231?atlOrigin=eyJpIjoiZWFlZWRiZWUxOTNjNGU3ZGFiZDg3MWUzZWRjOWE1YTUiLCJwIjoiaiJ9 )

Shukran points not added. In order 8156210761 ( https://landmark.atlassian.net/browse/REL-153231?atlOrigin=eyJpIjoiZWFlZWRiZWUxOTNjNGU3ZGFiZDg3MWUzZWRjOWE1YTUiLCJwIjoiaiJ9 )
Updates
Reshmaa KJ 12:12 PM GST Assignee: Reshmaa KJ Sohil Parmar Status: To Be Assigned Work In Progress
Comments
Reshmaa KJ 12:12 PM GST

Hi @Sohil Parmar

The payment transaction for this order is succeeded after one hour of placing the order and therefore shukran related processes for posting this order to siebel is not triggered on time.So we cannot push this order from hybris now.Please add the points as goodwill points to customer’s card.

Customer has earned 384 points for this order.PFA screenshot for reference.

Attached file

@Sankar T

View issue ( https://landmark.atlassian.net/browse/REL-153231?atlOrigin=eyJpIjoiZWFlZWRiZWUxOTNjNGU3ZGFiZDg3MWUzZWRjOWE1YTUiLCJwIjoiaiJ9 )

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