Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Jan 2022 04:51:00 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto">Dear Support Team,<div dir="auto"><br></div>
<div dir="auto">Good morning,</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for your prompt and kind response. </div>
<div dir="auto"><br></div>
<div dir="auto">I have re-attached the video.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Best regards,</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 19, 2022, 7:13 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Khalid ,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We apologies for the inconvenience caused and We are really sorry to hear about what happen for your wife.<br><br>We understand you were expecting the item to arrive to you in perfect condition.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We request you to please share with us an image of the item showing issue as we did not receive the the video so that we can investigate further and assist you accordingly with this.<br><br>
</div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div><span>The Support Team</span></div>
</div></div></div>

	

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<div class="attach-error">Attachment(s) that exceed the 20 MB limit have been dropped. Please reach out to the sender.</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3782176