Subject: Urgent call back 6369071631
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, hessah alosaimi <[email-masked]>, abdulmajeed alanzy <[email-masked]>
Date: Thu, 23 Dec 2021 05:14:51 -0700 (MST)

Hi Ali, 

Order: 6369071631 
Customer contact NO : 0568377475 

Issue description: It is Mada issue, Shared with payfort and it is still with in the 28 days. 

the customer is chasing us on chat constantly asking for call back from the management. 

Can you please contact the customer on urgent basis and take care of the issue. 

Regards 
Shakeeb